II. Orders and Conclusion of the Contract

The Website contains information about the Services, including pricing and payment options. Prices remain valid for as long as they are displayed on the Website. This does not limit the Company’s right to conclude Contracts under individually agreed terms.

To order Services, the Customer completes the order form on the Website. The order form contains, in particular, information about:

• the Services being ordered;

• the method of payment of the Service price (collectively, the “Order”).

When ordering, the Customer must provide accurate and truthful data and must update such data if it changes. The Company considers the data provided in the Order to be correct.

Before submitting the Order to the Company, the Customer may review and modify the data entered, including the ability to detect and correct input errors. The Customer submits the Order by clicking “Pay and Subscribe.” Data entered in the Order are deemed correct by the Company.

Submitting an Order constitutes a binding offer specifying the Services, price, Customer identity, and payment method. The validity of the Order requires completion of all mandatory fields, the Customer’s review of these GTC, and the Customer’s confirmation thereof.

The Company will promptly confirm receipt of the Order by e-mail to the Customer’s e-mail address stated in the Order (the “Customer’s E-mail Address”).

The contractual relationship between the Company and the Customer arises upon delivery of the Company’s acceptance of the Order to the Customer by e-mail.

The Customer may cancel the Order—i.e., withdraw their offer to conclude the Contract—without penalties until payment for the Service has been made. The Customer must notify the Company of cancellation by e-mail or telephone.

The Customer agrees to the use of remote communication means when concluding the Contract. Any related costs (internet connection, phone calls) are borne by the Customer.

The Contract is concluded in the Czech language, archived by the Company for proper performance, and is not accessible to third parties.

The Company reserves the right not to confirm or accept an Order and thus not to conclude a Contract with the Customer. In such a case, no contractual relationship arises and the Company is not bound by the Customer’s Order. The Company may reject an Order or withdraw from an already concluded Contract, in particular if:

• the Customer provides services or is an entrepreneur in a field that directly or indirectly, in part or in whole, competes with any principal or ancillary activity of the Company or is otherwise competitive towards the Company;

• the Customer provides services to, is employed by, holds an ownership interest in, or acts as an agent or statutory body of a person whose business directly or indirectly, in part or in whole, competes with any principal or ancillary activity of the Company;

• the Customer makes available to any third party, without the Company’s written consent, the Services provided through Discord;

• other similarly serious circumstances apply.

The Customer is not entitled to enable third parties to use the Services, nor to grant any third party access to the community server on Discord or the information contained therein, without the Company’s prior written consent.

The Customer acknowledges that the community server on Discord may not be continuously available, particularly due to necessary maintenance of the Company’s or third parties’ hardware or software.